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Terms & Conditions

Our Delivery Policy


Australia

Our postage charges are calculated at checkout based on the weight of the items ordered and your state and postcode.

Any products ordered from bobthewelder.com.au going to an Australian address using Parcel Post as the delivery method should take approximately (3) three to (7) seven business days to arrive once dispatched.

Note: These averages are based on delivery times to capital cities. Deliveries outside of these areas may take longer. We are not responsible if Australia Post fail to make the quoted delivery timetable.


International

Postage is calculated online, and is displayed during the checkout process for all international orders.

  • Airmail (7 to 10 working days delivery).

Our Returns Policy

bobthewelder.com.au do not refund for "Change of Mind" returns, so please choose carefully.

Defective items
All products purchased from our website are checked for defects and quality before shipment. If your items does have a defect please contact us at bob (at) bobthewelder.com.au and we will either issue a refund or exchange the item. Please note that postage costs are non-refundable.

Defective items must be returned to bobthewelder.com.au within (14) fourteen days of the purchase date to be eligible for replacement or refund. Items will be replaced with the same item originally purchased (if available), another item of the customers choice to the same value, or a refund will be given.


Security Policy

Credit Card Payments are accepted over > 128-bit SSL encryption.


Export Restriction

Export restrictions do apply. If you have any concerns please contact us.